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Return Policy

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.DO YOU OFFER EXCHANGES?Exchanges are currently available on the following stores: United States OnlyExchanges are currently NOT available on the following stores: Rest of the world.To be eligible for a return, your item […]

Customs and duty charges on imports

All orders ship from the US. If you live outside of the US, you may be responsible for any applicable taxes and customs fees imposed by your country.

Shipping & Delivery info

We ship internationally. Door-to-door same-day shipment, 2–5 business days for US residents. Canada & Europe typically take 7 business days for delivery.

Track Your Order

I DON’T KNOW THE DETAILSYour order number is: Your order number [#sixnumbers] was provided to you in an email. To find it, look for the phrase “Dopamineo Order” in your mailbox.Email: The email address you used to sign up.I DON’T SEE MY TRACKING NUMBERAs soon as your order has been fulfilled, you’ll receive a shipping […]


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Does Dopamineo accept payment in currencies other than the default currency?

Yes, we accept multiple currencies as a payment method. You have the option to switch and pay with the following currencies: Euro, Canadian Dollar, Australian Dollar, New Zealand Dollar, Japanese Yen, and British Pound.

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For International orders (outside of the U.S. and U.K. Only)

Customs Fees: We ship orders from the U.S. or U.K. using the Delivered Duty Unpaid (DDU) method.

This means that, based on the rules of the destination country, your home country may charge you extra fees and taxes at delivery. Customs fees do not apply to U.S. and U.K. customers because we ship from these countries.

For the record, we have nothing to do with this; we don’t charge or receive the money in question. Your country taxed the items you brought in. To make a smart choice, you should know how much your country’s customs fees are.