You’re still waiting on your refund, right? We know this can be annoying!
Once your items have been RECEIVED BY THE WAREHOUSE, it can take up to 7 days for your order to be processed and your refund to be actioned.
It can then take 5 days for your refund to appear in your account after the refund has been processed.
If your return is marked as delivered, sit tight, our returns team will be in touch by email once the return has been processed to confirm your refund.
But if you need to get in touch with Customer Support about your return, please include in your message:
Proof of postage (like a receipt)
The tracking number
Your order number
Still need help? Contact us via LiveChat
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DopamineO® 2024 – Stretch your Limits!
Yes, we accept multiple currencies as a payment method. You have the option to switch and pay with the following currencies: Euro, Canadian Dollar, Australian Dollar, New Zealand Dollar, Japanese Yen, and British Pound.
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